customer service

Please, Dell Australia, help me resolve this issue. Please. Otherwise I may never buy another Dell again.

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Socially useful sites — ‘what I think about something’ — is the next phase of evolution for social networks, who are mostly currently at the ‘who I am as a person’.
Tying in [...]

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My mate Gerry McCusker has let us know that even Social Media experts are not too other-worldly as to be excused when they make a ’stuff up’.
Gerry is getting the good ol’ Aussie “irrits” (rhyming slang for “sh!ts”) with Elizabeth Albrycht’s newcommreview, pointing out that a comment he popped up in response to a [...]

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It’s out now, folks!
[updated: links now work -- oops!] Trevor Cook and I have slaved away in an entirely slavish fashion to produce the all-new, all-singing Third Edition of our runaway best seller. (pssst… it’s free) 
In this year’s Edition every chapter [...]

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G’day!
I’m very proud to announce the birth of my newsletter, better Social Media communication results.
And to celebrate, as a special offer for the readers of my blog, I offer it to you at over 50% off each issue!
The ‘regular’ price of the newsletter is AUD$24.95, but for my friends and blog subscribers, it is [...]

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I’ve just finished a great chat with Joe Jaffe, CEO and Chief Interrupter over at crayon.
We discussed Social Media and its strategic implications for businesses, and as could be expected from us, we both became increasingly passionate about how and why companies should consider this new online conversation pit and add it to their whole [...]

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 “The place behind the old church in Puteaux, along the quai de Seine (Quai de Dion Bouton), has been beautifully restored and all the facades of buildings that overlook the square was painted in trompe l’oeil. Order at the moment the place is not open to the public, which is a great pity. It is [...]

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