November 2, 2005
BCR #22: Listening (Part 2): four steps to effective listening
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Show number 22 of Better Communication Results the podcast is now ready for your downloading delight.
In this edition I complete a two-part series on Listening. Today’s edition discusses four steps to effective listening. Last week I talked about 12 blocks to effective listening.
Download the show directly right now, or else subscribe to my rss/webfeed and have each and every sparkling edition delivered automatically to your podcatching software next time you go online. Confused? There’s more information right here.
Show notes:
00:01 introduction
00:46 Listening (Part II): Four steps to effective listening
06:47 Summary
08:13 Feedback and comments
14:05 How to give feedback and send in a comment
Links:
Dan Hill
Neville Franks/Surfulater
Donna Papacosta
Encouraging employees to comment on blogs/bbs
Heidi Miller’s podcast
Donna Papacosta’s Whirlpool podcast
Steve Rubel and my secret recipe
IABC EuroComm 2005 conference
Stumble it!
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April 19th, 2008 at 8:55 pm
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